Taskrabbit.ca Reviews

Taskrabbit.ca offers a platform where users can book skilled Taskers for various services like home repairs, furniture assembly, moving, and more. The cost to hire a Tasker depends on the task's duration and the Tasker's hourly rate, which they set independently. Users can view these rates when booking a task. Additionally, there is a service fee which is a percentage of the total task price, excluding reimbursements. This fee, along with any applicable taxes, will be added to the invoice. Users are encouraged to communicate their budget to the Tasker beforehand to ensure the service aligns with their financial expectations. Taskrabbit guarantees satisfaction, offering a Happiness Pledge, and ensures all Taskers are background checked. Services can be scheduled for as early as the same day, with the convenience of handling payment, tipping, and reviews all in one place.

Taskrabbit.ca is known for connecting users with skilled Taskers for a variety of services. Popular services include General Furniture Assembly, Moving Help, and Home Repairs. Trending items that Taskers are often requested to assemble are curved sofas, computer desks, and products made from sustainable materials. Other frequently booked services are Yardwork, Snow Removal, TV Mounting, and Painting. The platform also offers IKEA Assembly, Lighting Installation, Plumbing, and Electrical Work. For those needing assistance with moving, services like Help Moving, Packing, and Junk Removal are available. During the holiday season, Taskers can be booked for Christmas Tree Delivery, Decoration, and Gift Wrapping. For winter tasks, users can find help with Snow Removal and Winter Yardwork. Cleaning services range from Home Cleaning to Pressure Washing. Taskrabbit.ca also caters to personal tasks such as Errands, Grocery Shopping, and Delivery Services.

Taskrabbit.ca operates as a cashless platform, ensuring all payments are processed securely online. Clients are automatically charged to the credit or debit card on file within 24 hours after the Tasker submits their invoice. This invoice includes the number of hours worked and any agreed-upon expenses. The platform does not accept prepaid cards as a form of payment. Clients have the option to add a tip for the Tasker within the same 24-hour window. To update payment information, clients can do so easily via the TaskRabbit app or website. It's important to note that any tasks performed and paid for outside of the Taskrabbit platform are not covered by the Taskrabbit Happiness Pledge.

Taskrabbit.ca has a cancellation policy rather than a traditional return policy, as it is a service-based platform. Clients can cancel a task at any time; however, a cancellation fee applies if the task is canceled within 24 hours of the scheduled start time or if the client is unavailable or unresponsive at the time of the task. This fee is equivalent to one hour at the Tasker's hourly rate plus any Taskrabbit fees. For tasks booked through IKEA, the client's minimum rate will be charged. In terms of shipping, since Taskrabbit.ca offers services rather than goods, there is no shipping policy per se. However, Taskers can be hired to assist with returning items that clients have purchased, whether bought online or in-store, handling the hassle of taking them back.